Service Request

The more information you can provide, the better prepared we can be for your service visit.

Name *

Phone *

Service Type *

Service Location *

Site or Space Number

Year / Make / Model

Type of Problem

Describe the Problem or Service Needed *

Please note: Submitting this form is a request for service and does not create a confirmed appointment. Heritage Road RV will review your request and service location, discuss a proposed date and arrival window, and calculate any applicable extended travel. We will then send the Service Authorization & Terms for your signature. After it is signed, we will send the invoice for the $95 Mobile Service Call and any applicable extended-travel charge. Your appointment is confirmed only after the agreement is signed and the invoice is paid.

Your privacy matters. We believe in treating our customers the way we want to be treated. We do not sell, rent, or share your personal information with third parties for advertising or marketing. Information you provide is used only as necessary to respond to your request, provide service, operate our business, or comply with legal requirements. Read our Privacy Policy →

Your request will be sent securely to Heritage Road RV for follow-up.

Service Rates

Mobile Service Call$95

Includes up to 30 miles of one-way travel. When we’re already working in your area, travel is calculated from the closer of our Central Virginia service base or our preceding service location.

Beyond 30 Miles$2.00 / mile

Only mileage beyond the included 30 miles is charged, calculated one way at $2.00 per additional mile. The exact amount is reviewed with you before payment.

Labor$149 / hour

One-hour minimum; then billed in 15-minute increments. Parts and materials are additional.

See pricing & service FAQs →

Contact Heritage Road RV

Use the service-request form, call us, or email us directly. We’ll review your request and help determine the next step.

PhoneCall Heritage Road RV

EmailEmail Heritage Road RV

Mobile Service AreaPiedmont through Richmond to the Middle Peninsula

Clear Communication

We’ll discuss what you’re experiencing, the proposed service time, and applicable charges before your appointment is confirmed.

Your Privacy Matters

We treat your information with the same respect we would expect. We never sell or share customer information for marketing.

Practical Service

We focus on careful troubleshooting and repairing the problem without selling work you don’t need.